Create Trouble Ticket | Northland Communications

Opening a support ticket is easy with Northland Communications. Simply fill out the form below, or call to connect with a live person from our local dispatch center 24 hours a day, 7 days a week. We have the capabilities of helping you remotely and also dispatch local technicians to resolve the issue onsite within a moment’s notice.

ATTENTION: If you are experiencing an outage, please call for immediate assistance.

For Voice and Internet Support

Submit form or call:
866-624-2033 or 315-624-2033

For Equipment Repair Service

Submit form or call:
800-962-2000 or 315-624-2200

Company Name

Type of Service Issue

First Name

Last Name

Phone Number

Ext

Email

Onsite Contact (If other than yourself)

Onsite Contact Phone Number

Service Address & Location

Hours of Access

Description of Service Issue

Optional Support Details for Phone System Service Request

Please check any conditions you are experiencing

All of the phones in my office are affected

My phone appears to be powered on, my phone has a display that is on

I cannot make or receive calls outside of my office

I can call other extensions in my office

I cannot make long distance calls

I'm having an issue with call quality

I cannot access my voicemail